Smile

Maggie

Sarah Facini

Tess

Learn how to configure and launch a loyalty program with guides to account wide order and billing settings, plus platform specific configuration help for Shopify, BigCommerce and Wix

Getting Started

Words you will commonly see when you use Smile

Smile Glossary

Smile.io Demo

JavaScript SDK

Learn which reward options are available for each store platform

Rewards by platform

Best practices for setting up a successful loyalty and rewards program

Program configuration guide

Helpful tips for a smooth loyalty program launch

Launch checklist

How to import customer loyalty points when switching to Smile

Switching to Smile from another program

Learn how you can audit your Smile rewards program like a pro

Is my rewards program set up correctly?

Supported platforms

Introduction

How to control order rules such as: which orders earn points; excluding taxes, shipping costs and discounts from earning;

Update order settings - BigCommerce

How to change the loyalty program currency

Change program currency

How to configure customer participation in your points, referral and VIP programs.

Configure program participation

Overview of the program settings section in app

Understanding program settings

How to control order rules such as: which orders earn points; excluding taxes, shipping costs and discounts from earning; in-store or POS

Update order settings - Shopify

How to update the email address and password associated with a Smile account

Update account settings

How to configure reward cancellation behaviour in order settings

Configure points cancellation on refunded orders

How to find the public and private API keys available on the Smile Plus plan

Find API keys

How to update the billing credit card details associated with a Smile account

Update billing information

Account Settings

Features offered by Smile on the Shopify Plus eCommerce platform

Features available for Shopify Plus

Smile's Checkout Extension has been released for all Shopify Plus merchants - learn more about installation and operation here.

Shopify Plus Checkout Extensions

How to re-add the launcher/button to pick up theme changes in Shopify

Apply Smile UI to Shopify theme

How to find the total number of registered customer accounts in Shopify

Find total registered customer count in Shopify

How to allow customers to join the rewards program by enabling customer account creation in Shopify admin

Unhide Shopify customer accounts

How to customize coupon codes with a prefix, collection specification, or minimum spending requirement in Shopify

Customize Shopify coupon codes

How Smile works with the Shopify multi-currency option

Shopify multiple currency display explained

How to integrate the rewards program with the Shopify app Shopify Flow

Integrate Shopify Flow

Embed an SEO-friendly loyalty landing page directly into your storefront. No code required.

Loyalty Landing Page

Joana Jacome

Shopify

How to install the launcher/button on BigCommerce with Stencil

Install Smile on BigCommerce with Stencil

BigCommerce

Full feature list of everything that Smile offers on the Wix eCommerce platform.

Features available for Wix Stores

Getting started using Smile.io on your Wix store

Getting started with Smile on Wix

How to use the Members Area to enable customers to sign up for accounts on the WIX platform; Why WIX customers aren't showing up in Smile