Smile.io

Allow customers to earn points, redeem rewards, and track loyalty progress directly in the customer account - just with a few clicks.

Add loyalty page to customer account

Brand your customer account loyalty page by customizing text, images, icons, colors and fonts. No code required.

Customize customer account loyalty page

Christian

Karen (she/her)

Hannah

How to apply customized branding to the Smile look and feel

Branding & Display

Understand available customizations and personalizations for the Smile theme, rewards panel and launcher/button

Display customization overview

Learn about look and feel customization options for branding a rewards program available on the Smile Free plan

Free plan branding guide

How to update brand colours, wallpaper and banner images on a Smile paid plan

Paid plan branding guide

How to select the ideal images to customize the rewards launcher/button and panel branding

Image guidelines

How to embed the customer points balance to display outside of the Smile rewards panel

Embed points balance

The Smile font

Fundamentals

How to customize the rewards launcher/button colour, shape, icon and layout

Change rewards launcher/button look and feel

How to specify where the rewards launcher/button is placed

Change rewards launcher/button placement

How to control hiding or displaying the rewards launcher/button

Change rewards launcher/button visibility

The Smile Launcher

Edit the name of your loyalty program in the rewards panel.

Customize reward program name

How to customize the content in the rewards panel to encourage engagement and personalize customer interaction

Reorder and add custom text to rewards panel program cards

Smile.io's default panel icons can be downloaded for your store's personal use.  Check out the Zip File below

Download Smile.io's Default Icons

Set up a dedicated page to explain your rewards program to customers

Create a rewards explainer page using deep links

How you can hide Smile branding on your panel

Hide Smile branding

Sarah (She/Her)

The Smile Panel

How to choose and set up different on-site customer reminders or Nudges

Configure Nudges

Nudges

Points

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