Smile Help Center
Go to Smile
English
Go to Smile
English
All Collections
Points
Points

How to set up, customize and troubleshoot Smile's points program

Nicole Miles avatarTess avatarMaggie avatar
By Nicole and 3 others4 authors35 articles
Give bonus points for repeat purchases with Shopify Flow

Fundamentals


Points Expiry Feature FAQ
Points program overview
3 steps to build the best points program
Control ways to earn and ways to redeem
Name points currency
Customize points program icons
Configure points expiry
Cancel points redemption

Earning Actions


Points earning rules
Configure ways to earn
Add custom earning actions
Configure earning action limits
Earn points on gift cards
Reward customer birthdays
Earn points for social media actions

Spending (Redeeming) Rewards


Customer points redemption overview
Configure ways to redeem
Fixed and incremental rewards explained
Comparing gift card and discount rewards
Create collection specific rewards
Configure free product rewards
Configure free shipping rewards
Configure reward expiry
Import coupon codes

Help with...


Adjust customer points balance
Not earning points FAQ
Import points via CSV file
Cancel VIP rewards
Award points on prior purchases
Switch to auto generated coupon codes

POS Settings


Comparing in-store to online orders
Configure in-store rewards
Earn points in-store with Shopify POS
Spend points in-store with Shopify POS
Smile Help Center